Proudly South African getclosure and SA Rocks have recently launched the Don’t Complain Campaign to help consumers to promote and influence positive change in South Africa.

The central message is that consumers should change their approach when they receive sub-standard service.  They need to engage the service provider or supplier and offer constructive criticism so that businesses can learn from their mistakes, improve on quality and offer better products and services going forward.

getclosure sales and marketing manager Richard Wright says, “We want to motivate South Africans to become more proactive and do their bit to improve the standard of customer service.”

What you can do to promote this initiative:

• Download and display one of the Don’t Complain Campaign badges on your website, blog or Facebook page.
• Read getclosure’s handy tips on how to complaining effectively.
• Complain about poor service on www.getclosure.co.za - this independent service is fast, free and effective.
• getclosure will deliver your complaint directly to the supplier and give them the opportunity to respond and resolve the situation.
• Praise good service.
• Submit positive feedback on the getclosure website and it will be published in the compliments section.
• Support suppliers which are rated highly by other consumers (check out the getclosure five star customer centricity ratings as well as their compliments section).
• Spread the word about this campaign.

Click here to find out more.
(Source: getclosure)